Refund and Returns Policy

Return & Refund Policy
At The Royal Kurtaka, we take pride in delivering premium-quality ethnic wear. However, if you are not completely satisfied with your purchase, we’re here to help.

1. Returns
   You can request a return within 7 days of receiving your order.
   The product must be:
   Unused, unworn, and unwashed
   In original condition with all tags intact
   Packed in the original packaging
   Returns will not be accepted for:
   Used or damaged products
   Items without original tags
   Customized or altered products
2. Refunds
   Once we receive and inspect your returned item, we will notify you about the status.
   If approved, your refund will be processed within 5–7 business days.
   The amount will be credited to:
   Original payment method, or
   Store wallet (if applicable)
3. Exchange Policy
   Exchanges are allowed only for:
   Size issues
   Defective or damaged products
   Exchange requests must be raised within 7 days of delivery.
4. Damaged or Incorrect Product
   If you receive a damaged, defective, or wrong item:
   Contact us within 48 hours of delivery
   Share clear photos/videos as proof
   We will arrange a replacement or full refund at no extra cost.
5. Return Shipping
   If the return is due to our mistake (wrong/damaged product), we will bear the shipping cost.
   For other returns, the customer may need to bear the return shipping charges.
6. Non-Returnable Items
   Customized or made-to-order products
   Items purchased during clearance or special sale
7. Contact Us
   For any return or refund queries, reach out to us:
   📧 Email: support@theroyalkurtaka.com
   📞 Contact: +91-7000649835